Terms & Conditions

Important Legal Notice

These are the legal terms and conditions under which we supply the products (“Products”) listed on our website www.onehubshop.com (“our site”) to you. Please read these terms and conditions carefully before ordering and selling any Products from our site. Using our site indicates that you accept these terms and conditions together with our Privacy Policy and Terms of use, regardless of whether or not you choose to register with us.

1. Information about us

Onehubshop (OHS) is an e-commerce company, the online company operates globally with a specific focus of Somalia, Djibouti, Kenya, Dubai, Sweden, Spain and Uganda. Onehubhsop is a start up company positioning itself to become a leading online shopping hub in the region and throughout the world. The company offers online services and gives customers a uniform and easy way to purchase, sell and shop online while offering consumers a convenient, centralized online location to shop. Customers can easily buy or sell items from onehubshop.com.

Onehubshop online site offers a seller-to-customer solution and a business-to-business solution to online sellers. It gives an opportunity to local, regional and international sellers to easily reach their customers. The company initiates a close partnership with its sellers and ensures customers and sellers enjoy strong connections with reliable, fast and secure online shopping experience and to either sell or buy new or used things

2. Service Availability

We serve a specific list of countries as specified in our scope of delivery.

3. Customer status

You may only Sell or purchase Products from us if;
a) you are legally capable of entering into a binding contract with us and at least 18 years old.
b) you are an authorized user of the credit or debit card used to pay for your order; and,
c) Are resident in a country that we deliver to (please see our “Deliveries” page)
d) you manage or supply the items advertised in our website.

4. How customers access and receive orders, products/services within this website.

Once you have placed your order, you should receive an e-mail from us acknowledging that We have received your order (but please contact us if you do not receive this e-mail). Please note this does not mean that your order has been accepted. All orders are subject to availability and acceptance by us (which We may refuse for any reason).

After you submit your order, we immediately contact your bank or card issuer for authorization to take payment from your account. We will not process your order until payment has been received in full. If we accept your order we will confirm this to you by sending you a further e-mail confirming the Product is being processed ready for dispatch at which point the contract between us ("Contract") will be formed.

As soon as you place your order, our respective seller will start to process your order which means you will not be able to change it before delivery, but you may be able to return your Products under clause 8 of these terms and conditions or under our Returns Policy.

From time to time we may make minor changes to a Product to reflect changes in relevant laws and regulatory requirements.

These terms and conditions, and any Contract between us, are only in the English language. Please note that we may not necessarily keep a copy of your Contract. You should keep a copy of these terms and conditions and your order for future reference.

Rules of shops/bidders selling on our website

Onehubshop reviews any items our customers are selling on our website, and any one selling should follow our rules on what to sell on our website. And those sellers who preach our rules their accounts will be suspended and other selling privileges will be limited.

Items that can’t be sold in this website include Khat, alcohol, forged materials/stamps, animal products, firearms, weapons, and knives, gift cards, government documents, IDs and licenses, used clothes, charity and fundraising, contracts, coupons, currency and selling, lottery tickets, mailing lists and personal information, military and police items, any type of stamp, stolen properties, prescribed drugs. We request our customers to report in case anyone post such prohibitable items on our website. Once we confirm a bidder/seller our policy we inform via email that we remove the products from our website (onehubshop).

Every seller is responsible to either share our admin their list of items to be posted on our website or to create their own accounts to sell. Sellers should share the exact details and pictures of items sold in our website.

Sellers/bidders should be paying the onehubshop fees once they share their items for selling. If any seller doesn’t pay the fees, the sellers’ listings will be limited and selling privileges ended.

Every seller/bidder is responsible delivering the items to the customers on agreed days of delivery and shipping rates, and to do the follow up on whether the customer received the products/sold items. Onehubshop wouldn’t be responsible if the seller couldn’t deliver as per agreed terms/ quality expected, the customer has every right to complain to the seller.

Price and Payments

The price payable for the Products should be the one shown on our site in USD ($). And note that those prices exclude delivery charges which are payable in addition and shown separately during the checkout process. International delivery rules find details on our delivery policy, those terms apply.

Onehubshop can change the prices on our site at any time without notice, but changes will not affect orders which We have already accepted. But if the VAT changes, we will adjust it accordingly.

We do accept payment by mobile money, debit card, credit card or Paypal. We accept the following cards: Visa, VISA Electron, Mastercard, and Maestro.

If the customers didn’t pay their payments in advance and via the acceptable payment systems- Customers should ensure to pay sellers on cash once they receive the products and feel happy with the received items. Customers will own the Products once we have received payment in full. Also note that postcode restrictions apply and as well customers should pay all applicable delivery charges.

Customers should ensure that the products are those they have ordered with the quality expected, onehubshop wouldn’t be responsible if the customer pays and the seller didn’t deliver the expected quality. this website of onehubshop is to facilitate customers and bidders to meet inorder to either sell or buy their items/products.

Most of our customers and sellers should prefer cash in hand, in case the sellers doesn’t have electronic payment systems.