Delivery, Shipping and Returns

Delivery & Shipping Policy

Goods will be dispatched from sellers warehouse by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then as soon as reasonably possible but not later than 30 days. Please inform us via our customer care or through our phone, also please check your goods, if there is any missing item inform the delivery point or our customer care with in two working days.

If there is no one available at your address to take delivery and the Products cannot be posted through your letterbox or left in a safe place, after three failed attempts, our sellers will end the Contract as per this clause.

If the customers didn’t pay their payments in advance and via the acceptable payment systems- Customers should ensure to pay sellers on cash once they receive the products and feel happy with the received items. Customers will own the Products once we have received payment in full. Also note that postcode restrictions apply

International Delivery

If you order products from outside of our geographical scoped- your order/products will be subject to import duties and taxes which are applied when it reaches the delivery destination. Please note that We have no control over these charges and We cannot predict their amount. Customers and sellers should comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

Return and cancellation policy

You should return the items to the sellers address and inform us, upon receiving your item back to the sellers warehouse, without damage and alterations we will facilitate your refund within 15 working days.

Cancellation policy

Onehubshop will not charge you if you cancel your order within 2 days, after 2 days 5% will be charged for cancellation of your order.

As well onehubhsop can cancel your order on the following

a) if you didn’t do the payment as agreed,
b) Once you received the items and already indicated that you will pay in cash.
c) If you didn’t provide to us necessary information of the requested products,
d) And if you don’t give us/our sellers a reasonable time to deliver the products to you.


Onehubshop will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an event Outside Our Control specifically if our sellers couldn’t deliver the requested products on either on time or with the quality indicated, or there is any event, omission or accident beyond our reasonable control.